The Analysis of the Managers ’ Behaviour in the Knowledge - Based Organizations from the Educational System

The authors of this paper aimed to emphasize the ways in which the managers’ decision making is strongly influenced by several categories of stressful factors. In order to obtain as lifelike information as possible, we created a questionnaire which allows to obtain a correct evaluation of managers’ behaviour – and not only – for certain categories in the educational environment (undergraduate and university). The questions refer to: the attitude towards stress and the changing of managers, the organizational climate in stressful conditions, the motivation and satisfaction towards work. The answers to the questions have well shaped scoring and interpreting items, thus ensuring a correct differentiation and evaluation of the behaviour of the managers involved in the decision making process of the educational environment (undergraduate and university) in Argeş and Sibiu counties. Index Terms — Stress, Stress management, Communication, Management, Strategy.